In 1997-98
the Australian Government funded the development of nationally
agreed service standards for community housing providers.
The project also piloted methods to evaluate services using
these standards, and to identify options for accrediting
services on the basis of such evaluations.
The service
standards were developed after consultation in every
State and Territory.
A system was recommended that establishes
an overall framework for accreditation at the National
level, to
be administered
at the State level. As a result, the next step identified
was to encourage the development of a national framework
for the use of standards to evaluate services in every
State and Territory as part of a quality
improvement process.
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