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  Quality Improvement and Accreditation Resource Directory
 

About the Resource Directory
  Directory Categories
  Generic Resources
 

Tenancy Management
 

Asset Management
  Tenant Rights and Participation
  Working with the Community
 

Governance and Organisational Management
  Management Systems
 

Human Resource Management
  About the Standards & Accreditation Framework
  National Accreditation Council
 

National Community Housing Standards Manual

What is Community Housing

The Quality Improvement and Accreditation Resource Directory aims to support community housing providers that are seeking to develop their organisation by alerting them to resources (e.g. publications, websites and practical tools) that can assist them in meeting the National Community Housing Standards. Many of these resources can assist organisations in continuously improving the quality of their service delivery, even if they are not intending to seek accreditation in the near future.

The resources are categorised according to the seven sections of the National Community Housing Standards:

• Tenancy Management
• Asset Management
• Tenant Rights and Participation
• Working with the Community
• Governance and Organisational Management
• Management Systems
• Human Resource Management

In addition, generic resources which provide underpinning knowledge or relate to several sections of the Standards are grouped in a Generic category.

Many of the resources are freely available on the World Wide Web. Contact details for the organisations that produce the resources are also provided.
Conditions of Use

Please note that the resources listed are not created, controlled or approved by the National Community Housing Accreditation Council and are provided solely on the basis that readers will be responsible for making their own assessment of the resources listed. Community housing organisations are advised to verify all relevant representations, statements and information.

Organisations are also advised to familiarise themselves with any copyright restrictions before they reproduce or adapt any of the resources listed for their own use.
The National Community Housing Accreditation Council does not accept liability to any person for the information provided in the directory or incorporated into it by reference or for loss or damages incurred as a result of reliance upon the material contained therein

 
  Acknowledgements
 

The National Community Housing Accreditation Council would like to acknowledge that the original resource directory was generously provided by the Queensland Standards and Accreditation Unit. Amendments have been made including the addition of new materials.

For a copy of the resource directory developed by the Queensland Standards and Accreditation Unit please visit www.chsau.qld.gov.au

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